rhwydwaith ZOOM |
Annual conference |
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#LlaisPerchnogaethRheolaeth
#LlaisPerchnogaethRheolaeth
Mae llawer o ddinasyddion yn teimlo nad oes ganddynt fawr o lais, perchnogaeth a rheolaeth dros sut mae gwasanaethau hanfodol neu brosesau gwleidyddol ehangach yn cael eu darparu. Sut gall darparwyr a defnyddwyr gwasanaeth ddarparu ffyrdd newydd o gyd-gynhyrchu er mwyn llywio, dylanwadu a thrawsnewid y gwaith o ddarparu nwyddau a gwasanaethau hanfodol mewn ffyrdd sy’n gwneud cymunedau lleol yn llefydd gwell i fyw ynddynt, ac sy’n meithrin ymddiriedaeth gymdeithasol? Bydd ail Gynhadledd Flynyddol Cynghrair Sylfaenol Cymru yn mynd i’r afael â’r cwestiwn hwn, gan ganolbwyntio’n rhannol, ond nid yn gyfan gwbl, ar dai cymdeithasol a gofal oedolion. Bydd hwn yn gyfle i sectorau ddysgu, lle bydd pwyslais ar gymryd rhan mewn gweithdai i geisio dod o hyd i’r datblygiadau arloesol a all sicrhau gwelliannau. |
#VoiceAgencyControl
Second Annual Conference was held Wednesday 31 January at SBARC Cardiff, Maindy Road, CF24 4HQ 9.30am-3.30pm Doc: voiceagencycontrol-fawales_conf_31jan24-v12-final.pdf PDF #VoiceAgencyControl
Many citizens feel they have little voice, agency and control over delivery of essential services or broader political processes. How can new kinds of co production by service users and providers inform, influence and transform the delivery of essential goods and services in ways which improve liveability and build social trust? The Foundational Alliance Wales 2nd Annual Conference will address this question, with the focus partly but not exclusively on social housing and adult care. This will be a cross-sectoral learning opportunity with the emphasis on participation in workshops tasked with finding the innovations which can deliver improvement. |
progress report after the 2024 FAW conference
The Alliance’s role is to facilitate innovation in the delivery of foundational goods and services. It acts as ‘host not hero’ to bring people together to set their priorities for action by ‘coalitions of the willing’ adopting a task centred approach. We are currently actively involved in housing, care and community tourism.
The first FAW annual conference in July 2023 and our second conference in January 2024 on Voice Agency and Control. Are important for agenda setting through short presentations followed by group discussions facilitated by People's Economy.
The aim is that those who attend the conferences should set FAW’s to action priorities and the aim of this short report is to show how we have followed up on progress with the priorities set by the 2023 conference and to explain what we propose to do about the priorities set by the recent 2024 conference approach.
The first FAW annual conference in July 2023 and our second conference in January 2024 on Voice Agency and Control. Are important for agenda setting through short presentations followed by group discussions facilitated by People's Economy.
The aim is that those who attend the conferences should set FAW’s to action priorities and the aim of this short report is to show how we have followed up on progress with the priorities set by the 2023 conference and to explain what we propose to do about the priorities set by the recent 2024 conference approach.
action priorities from the 2023 Conference
Three action priorities (green skills; delivering net zero; voice agency and control agency were agreed at the July 2023 conference and within 6 months we can report action on 2 priorities in housing:
1. Green Skills
Led by Jonathan Morris of Tai Tarian, a green skills group was set up with a number of housing associations, training providers and other experts. A bid for a pilot project is being submitted to the South West Wales Regional Skills Partnership
2. Delivering Net Zero
Alliance housing lead Keith Edwards is helping Cwmpas deliver support to the Delivering Net Zero collaborative project of 11 local authorities and 9 housing associations. The focus is on developing a house type pattern book and supporting ‘coalitions’ of the willing’ made up of social landlords, contractors and suppliers to build new net zero homes across Wales.
3. Agency and Voice became work in progress.
We held follow up interviews with housing leaders and tenant activists and a subsequent facilitated round table session in preparation for the Voice, Agency and Control conference in January 2024.
1. Green Skills
Led by Jonathan Morris of Tai Tarian, a green skills group was set up with a number of housing associations, training providers and other experts. A bid for a pilot project is being submitted to the South West Wales Regional Skills Partnership
2. Delivering Net Zero
Alliance housing lead Keith Edwards is helping Cwmpas deliver support to the Delivering Net Zero collaborative project of 11 local authorities and 9 housing associations. The focus is on developing a house type pattern book and supporting ‘coalitions’ of the willing’ made up of social landlords, contractors and suppliers to build new net zero homes across Wales.
3. Agency and Voice became work in progress.
We held follow up interviews with housing leaders and tenant activists and a subsequent facilitated round table session in preparation for the Voice, Agency and Control conference in January 2024.
action priorities from FAW conference 2024
After the 2024 conference we are ready to move from talking to doing on voice and agency and have two new action priorities again in housing where we have Keith’s facilitation and committed volunteers:
1. National Tenants Voice
Welsh Government has adopted a collaborative approach with partners, such as housing associations and local authorities, ‘around the table’ for example when setting rent policy and building standards.
However, since the demise of the Welsh Tenants Federation the voice of tenants has been missing. At the same time the cost-of-living crisis has disproportionately affected lower income households including many social and private renters.
The challenge: To support tenants to establish an independent, representative and sustainable body to ensure agency at a national level.
Next Steps:
2. Local Tenant Capacity Building
The phrase ‘putting tenants at the heart’ or close variants are almost always in the mission statements and values of housing organisations. Yet the extent to which tenants are able to influence at the highest levels varies hugely and is less evident now than in the past.
The Challenge: To develop leadership, training and support programmes designed with tenants to get their voices heard at the highest level including boards.
Next Steps: Hold further discussions to explore leadership, training and support programmes designed with tenants to get their voices heard at board level.
Lead Volunteers: Ken Perry (Do Well), Nina Ruddle (Wrexham University) Keith Edwards (FAW).
1. National Tenants Voice
Welsh Government has adopted a collaborative approach with partners, such as housing associations and local authorities, ‘around the table’ for example when setting rent policy and building standards.
However, since the demise of the Welsh Tenants Federation the voice of tenants has been missing. At the same time the cost-of-living crisis has disproportionately affected lower income households including many social and private renters.
The challenge: To support tenants to establish an independent, representative and sustainable body to ensure agency at a national level.
Next Steps:
- Establish a working group facilitated by the Alliance of tenant activists and sector leaders to support the establishment of an independent national voice for tenants.
- Seek more tenant volunteers from the housing sector to take part.
- Develop an action plan for delivery.
2. Local Tenant Capacity Building
The phrase ‘putting tenants at the heart’ or close variants are almost always in the mission statements and values of housing organisations. Yet the extent to which tenants are able to influence at the highest levels varies hugely and is less evident now than in the past.
The Challenge: To develop leadership, training and support programmes designed with tenants to get their voices heard at the highest level including boards.
Next Steps: Hold further discussions to explore leadership, training and support programmes designed with tenants to get their voices heard at board level.
Lead Volunteers: Ken Perry (Do Well), Nina Ruddle (Wrexham University) Keith Edwards (FAW).
work in progress from FAW conference 2024
The conference of course had a much broader agenda. ‘Creating space’ through facilitation came up in many different ways and contexts on the day including physical spaces, urban rooms, voice, listening, pathways to boards, universities and space design.
Stimulated by the input of speakers, below we have a summary of the main themes that emerged in discussion. They are work in progress going forward, as voice and action was in the second half of last year. We hope that some will lead to events and actions. Because, for example, place based agency and voice is a very neat complement to sector mobilisation on housing.
1. Supporting Place-based Agency and Voice
There were a growing number of whole projects based on meaningful places that:
Next Steps: Hold a facilitated session to share practice and agree actions at the next Alliance virtual network meeting.
Lead Volunteers: Gavin Harris, Ali Abdi, Mhairi McVicar, Laura Morris (V2C), Jenny O’Hara (Trivalis), Jo Quinney (FAW).
2. Partnership Working across and within Sectors
The partnership landscape is often complex, but it is possible to agree common objectives across sectors such as housing, social care, health and education.
The Challenge: To work together to establish shared objectives and work outside of usual systems and silos.
Next Steps: Discuss further at an Alliance executive.
Lead Volunteer: Julie Froud (CRESC), Jonathan Morris (Tai Tarian) Adrian Roper (FAW).
3. Key Components for Later Life
There were specific challenges for people in later life in having their voices heard. This was particularly case when meeting housing and care needs.
The Challenge: To explore multi-generational social housing as alternatives to care homes.
Next Steps: Further conversation with Lorraine to explore practical options.
Lead Volunteers; Lorraine Morgan (Jackie’s Revolution) and Keith Edwards (FAW).
4. Voice in Local Service Improvements
Although the session at conference didn’t take place, there was an interest in further work on service improvements through coproduction for example in dealing with damp and mold.
The Challenge: To ensure tenants are included in designing and reviewing the services they receive form social landlords.
Next Steps: hold a facilitated session to share practice and agree actions at the next Alliance virtual network meeting.
Lead Volunteers: Andrew Myatt (Tai Calon), Jo Quinney (FAW).
Stimulated by the input of speakers, below we have a summary of the main themes that emerged in discussion. They are work in progress going forward, as voice and action was in the second half of last year. We hope that some will lead to events and actions. Because, for example, place based agency and voice is a very neat complement to sector mobilisation on housing.
1. Supporting Place-based Agency and Voice
There were a growing number of whole projects based on meaningful places that:
- Created space within the community for conversations rather than consultations.
- Identified what matters to local people.
- Builds initially on small wins and celebrations.
Next Steps: Hold a facilitated session to share practice and agree actions at the next Alliance virtual network meeting.
Lead Volunteers: Gavin Harris, Ali Abdi, Mhairi McVicar, Laura Morris (V2C), Jenny O’Hara (Trivalis), Jo Quinney (FAW).
2. Partnership Working across and within Sectors
The partnership landscape is often complex, but it is possible to agree common objectives across sectors such as housing, social care, health and education.
The Challenge: To work together to establish shared objectives and work outside of usual systems and silos.
Next Steps: Discuss further at an Alliance executive.
Lead Volunteer: Julie Froud (CRESC), Jonathan Morris (Tai Tarian) Adrian Roper (FAW).
3. Key Components for Later Life
There were specific challenges for people in later life in having their voices heard. This was particularly case when meeting housing and care needs.
The Challenge: To explore multi-generational social housing as alternatives to care homes.
Next Steps: Further conversation with Lorraine to explore practical options.
Lead Volunteers; Lorraine Morgan (Jackie’s Revolution) and Keith Edwards (FAW).
4. Voice in Local Service Improvements
Although the session at conference didn’t take place, there was an interest in further work on service improvements through coproduction for example in dealing with damp and mold.
The Challenge: To ensure tenants are included in designing and reviewing the services they receive form social landlords.
Next Steps: hold a facilitated session to share practice and agree actions at the next Alliance virtual network meeting.
Lead Volunteers: Andrew Myatt (Tai Calon), Jo Quinney (FAW).
9.30 – 10.00 Registration, tea & coffee
10.00 – 10.15 Welcome and today’s challenge for us ALL
Voice, agency and control in housing were raised as major issues at our last conference. While housing remains a major focus today, the issues of voice, agency and control are relevant in all foundational activities in the era of nature and climate emergency.
Welcome: Karel Williams and Keith Edwards
Foundational view: Voice as a foundational necessity explainer Julie Froud and Sukhdev Johal
10.15 – 10.30 Voice, agency & control
Tenant’s view: Things have to change Emma Nicholas Tenant Action panel Trevallis
View from Care: Better Together introducing the Mirus reps
Chair: Julie Froud
10.30 – 11.00 Keynote – Hilary Cottam
Hilary is the author of Radical Help and a designer of reformed welfare services
https://www.ucl.ac.uk/bartlett/public-purpose/people/hilary-cottam
11.00 – 11.30 Session 1 – What’s going on in social housing?
Short reports on voice in housing with Q&A
From: Peter Smith-Hughes Chair of Resident Committee Clwyd Alyn and Emma Nicholas Tenant Action panel Trevallis
11.30 – 11.45 Refreshment break
11.45 – 12.15 Session 2 - What’s going on in health, care and education
From: Sarah Tipping Head of Strategic Partnerships and Engagement at Cardiff & Vale Health Board and Nina Ruddle Wrexham University
Panel chair: Adrian Roper
12.15 – 12.30 Breakout discussion - What’s going on with you?
Where is your organisation at on saying and doing voice, agency and control?
Facilitated by Jess Silvester and Clare Birkett, Peoples Economy
12.30 – 1.15 Lunch
1.15 – 1.45 Session 3 – Mechanisms for more effective voice with Q&A
Tenants voice at national level Michelle Reid Merthyr Valleys Homes
Leadership and training: Ken Perry Do Well
Panel chair: Keith Edwards
1.45 – 2.05 Breakout discussion: what can you do in your organisation?
From rhetoric to action: Starting from tenant views what are our priorities and how do we collaborate
Facilitated by Jess Silvester and Clare Birkett, Peoples Economy
2.05 – 2.30 Session 4 – Mechanisms for more effective voice with Q&A
Urban Rooms Carolyn Butterworth, Urban Rooms, Mhairi McVicar Cardiff Community Gateway and Ali Abdi Community Gateway Partnerships Manager
Virtual representation Eleanor Speer TPAS Cymru Tenants Pulse survey
Panel chair: Karel Williams
2.30 – 2.40 Comfort break
2.40 – 3.15 Breakout discussion: how can we act together?
Action: identifying priorities and collaboration
Facilitated by Jess Silvester and Clare Birkett, Peoples Economy
3.15 – 3.30 What next? Immediate actions for ALL
Action: priorities and organisation for change
3.30 Close
10.00 – 10.15 Welcome and today’s challenge for us ALL
Voice, agency and control in housing were raised as major issues at our last conference. While housing remains a major focus today, the issues of voice, agency and control are relevant in all foundational activities in the era of nature and climate emergency.
Welcome: Karel Williams and Keith Edwards
Foundational view: Voice as a foundational necessity explainer Julie Froud and Sukhdev Johal
10.15 – 10.30 Voice, agency & control
Tenant’s view: Things have to change Emma Nicholas Tenant Action panel Trevallis
View from Care: Better Together introducing the Mirus reps
Chair: Julie Froud
10.30 – 11.00 Keynote – Hilary Cottam
Hilary is the author of Radical Help and a designer of reformed welfare services
https://www.ucl.ac.uk/bartlett/public-purpose/people/hilary-cottam
11.00 – 11.30 Session 1 – What’s going on in social housing?
Short reports on voice in housing with Q&A
From: Peter Smith-Hughes Chair of Resident Committee Clwyd Alyn and Emma Nicholas Tenant Action panel Trevallis
11.30 – 11.45 Refreshment break
11.45 – 12.15 Session 2 - What’s going on in health, care and education
From: Sarah Tipping Head of Strategic Partnerships and Engagement at Cardiff & Vale Health Board and Nina Ruddle Wrexham University
Panel chair: Adrian Roper
12.15 – 12.30 Breakout discussion - What’s going on with you?
Where is your organisation at on saying and doing voice, agency and control?
Facilitated by Jess Silvester and Clare Birkett, Peoples Economy
12.30 – 1.15 Lunch
1.15 – 1.45 Session 3 – Mechanisms for more effective voice with Q&A
Tenants voice at national level Michelle Reid Merthyr Valleys Homes
Leadership and training: Ken Perry Do Well
Panel chair: Keith Edwards
1.45 – 2.05 Breakout discussion: what can you do in your organisation?
From rhetoric to action: Starting from tenant views what are our priorities and how do we collaborate
Facilitated by Jess Silvester and Clare Birkett, Peoples Economy
2.05 – 2.30 Session 4 – Mechanisms for more effective voice with Q&A
Urban Rooms Carolyn Butterworth, Urban Rooms, Mhairi McVicar Cardiff Community Gateway and Ali Abdi Community Gateway Partnerships Manager
Virtual representation Eleanor Speer TPAS Cymru Tenants Pulse survey
Panel chair: Karel Williams
2.30 – 2.40 Comfort break
2.40 – 3.15 Breakout discussion: how can we act together?
Action: identifying priorities and collaboration
Facilitated by Jess Silvester and Clare Birkett, Peoples Economy
3.15 – 3.30 What next? Immediate actions for ALL
Action: priorities and organisation for change
3.30 Close